You need to manually disconnect from the App and synchronize it again. Please unbind the device and re-bind to try to sync the data again. Steps: 1. Please open the FitCloudPro---tap “Device”---UNBIND ---“+Bind Device”--- Tap your device to reconnect.
Step: Pull down the watch screen to enter the quick settings menu==>Click "System" ==>Tap "Reset". For the picture description, please reach out to after-sales email: support@fitvii.com
22mm is the width requirement of the band for the HM78/H56/HM57 watch. You can search for "22mm quick-release band" on Amazon to get suitable bands.
Please turn on the watch=>pull down⬇️ the main interface=>tap Settings⚙--the "gear" icon=>select the letter “EN” icon=>choose English. Welcome to reach out to after-sales email: support@fitvii.com for the picture description.
To change the language on your HM18 fitness tracker, please follow these steps: 1. Connect the watch to the H Band App on your phone. The language of the app will automatically sync with the system language of your phone. 2. Or you can reset the watch as follows (see the attached manual): Scroll down the interface or click the power button---tap the settings---choose “the trash bin” icon, then your watch will be reset. After resetting and powering on, you will be presented with a language selection interface.
If you have the data from a professional BP monitor, I sincerely suggest you calibrate the blood pressure in the FitCloudPro APP. Steps: Open the app(FitCloudPro)==>Click the "Me"==>Tap your ID==>Input your Bp to "Private Reference Mode"==>Set your own data.
Please turn on the watch---pull down the interface---tap Settings--the "gear" icon---select the letter “A” icon---choose English
1. Make sure the watch is connected to your phone. 2. Please open the FitCloudPro APP---Device---Watch face (IOS)/Dial Library (Android)--- Choose the watch face you prefer or select the FIRST picture to customize the picture in your gallery as the watch face
Once the device is successfully connected to the APP, the time and language will be synchronized with your phone.
Dear Customer, Here are the steps on how to connect your FITVII watch to your phone. Hope this could help you. 1. Please download the FitCloudPro app on Google Play or App store. Or scan the QR code in the attached picture to download the app. 2. Register, or sign in to the FitCloudPro app as a guest. 3. Select "Device" --->Select "+Add peripheral Now" 4. Select your fitness tracker to complete the connecting Please check the video tutorials for your reference.
This is magnetic charging. Please charge it with the magnetic USB charger cable provided with the device. The charger cable will magnetically attach to the metal contact on the backside of the watch to charge. Please check the video above.
You can turn on the automatic monitoring function in the FitCloudPro APP. Steps: Open the FitCloudPro app-->Tap "Device" -->" Automatic Health monitor" -->Enable and set time range. Then the device will automatically detect BP and Heart Rate every ten minutes. You can check the historical measurement data of BP and Heart Rate in the FitCloudPro app.
Please open the FitCloudPro app---Me---Units---Set units. For more information, please contact: support@fitvii.com
Dear Customer, The FITVII watch can measure heart rate and blood pressure directly and give instant readings. Or you can turn on the automatic monitoring function in the H Band APP. Then the device will automatically detect BP and Heart Rate every five minutes. Steps: Open the H Band app==>Mine==>My Device==>Switch setting ==>Turn on the "HR & BP automatic monitoring". After that, you can check the historical measurement data of BP and Heart Rate in the H Band app.
All our apps are free without subscriptions or any additional charges. No Credit Card is required! Please download the official app, and don't click on the advertising app or any advertising interface. Anything please contact us by email at any time: support@fitvii.com
The band fits 5.9~8.6 inches in circumference wrist, and 16mm is the width requirement of the band for the HM08 watch.